Requisition Details & Talent Acquisition Contact
135744 - Busi Radebe
Job Post End Date: 19 September 2024
Job Family: Marketing, Communication and Research
Career Stream: Communication and Public Relations
Leadership Pipeline: Manage Others (MO)
Job Purpose
The role requires a strategic mindset to coordinate Internal Communications activities, problem-solving techniques to address issues in an effective manner with exceptional written and verbal communication skills. The incumbent is asked to use internally generated insights as well as relevant external communications and employee experience trends to provide strategies to improve the communications approach, methodology and practices. The incumbent would be asked to build a relevant internal communications approach (including processes, policies, strategic narrative, and calendar) and work closely with internal business stakeholders to ensure the relevant internal messages and direction are communicated to Nedbank staff via a suite of channels. Develop and execute leadership and employee engagement/communication programmes, support culture change initiatives and transformation communications in support of the business strategy and priorities.
Job Responsibilities
Establish guardrails
Design and monitor best practices for all internal communications
Contribute to the communications assets in line with brand guidelines
Collaborate on governance framework, approach and methodologies to deliver internal communications
Develop strategies, playbooks and templates for internal communications activities
Develop/implement internal communications strategy
Provide input into PI planning and QBR for internal communications efforts related to mission specific activities
Collaborate on an internal communications strategy, in collaboration with the business, for input into the integrated communications strategy.
Monitor internal communications initiatives and evaluate success and implement improved strategies
Agree and approve storyboard for internal communications campaigns
Review internal communications scripts
Provide content ideas for internal events and initiatives
Ensure consistency of internal communications in line with the OneBrand strategy
Solicit feedback on internal communications from the business, including executives and implement enhancement measures
Identify opportunities to inform employees of Nedbank on Products and specific internal campaigns
Identify non-relevant communications that are briefed in and ensure these do not clutter the communications environment. Empower reporting line to identify and filter these out to ensure that the relevant communications are prioritised.
Analyse reporting for continuous improvement
Liaise with business to partner and identify opportunities to measure communications success.
Analyse reporting and insights to increase the reach and effectiveness of all internal communications
Review and ensure the relevant internal networks and platforms are utilised and incorporated for the internal communications
Monitor and track uptake and insights from internal communications efforts and activities
People management
Oversee the execution of the internal communications team members development to meet strategic and personal goals.
Recruitment, training and development of reporting line to meet business needs
Identify CoE to form part of squads, aimed at delivering on the various strategic initiatives
Facilitate performance reviews
People Specification
Essential Qualifications - NQF Level
Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees
Preferred Qualification: Communications; Journalism; Marketing
Minimum Experience Level: 3-6 years (Management experience as part of the above years: 1-2 years)
Technical / Professional Knowledge
Verbal and written communication
Project Management
Negotiation skills
Editorial skills
Analytical Skills
Presentation Skills
Creative
Financial management
Relationship Skills
Procurement knowledge
Behavioural Competencies
Communicating in the Digital Age
Building Partnerships
Driving Execution
Driving Innovation
Driving for Results
Instill Hyper-Collaboration
Leading Virtual Teams
Resolving Conflict
Please contact the Nedbank Recruiting Team at +27 860 555 566
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