Responsibilities IncludeManagement and Business Planning- Strategically link activities to business objectives, prioritising the products functions and ensure the effective implementation of strategies for areas of responsibility.- Align approved functional strategies to overall business strategy.- Develop and ensure the effective implementation of functional business plans.- Identify key social, political, and societal issues and implement strategies to meet the challenges.- Participate towards Exco, Exco Committees and Exco decisions for the effective planning of the Group's activities.Lead The Financial Service Business Unit- Develop, recommend for approval an own product vision and roadmap aligned with Group's goals and market trends.- Formulate a comprehensive short to long-term products strategy for the approval of the Business Development Director for the Group.- Define product success metrics and track progress towards achieving them against the strategy and set goals.- Oversee the managers and specialists in the structure to ensure product performance, market acceptance and revenue targets are achieved.- Build the Lending and Investment structure ensuring that it is fit for purpose to deliver the Group objectives under the guidance of the Business Development Director.- Give input to the Business Director to secure executive approvals for product strategy and resource allocation.- Implement approved innovation projects that will increase revenue streams profitably.- Assess, develop business cases and recommendations for considerations to Exco, including business partnerships for the enhancement of the Lending and Savings and investment products.Micro-lending And Savings And Investment Products- Forecast sales targets to be achieved through sales activities by continuously analysing the market size and opportunity.- Manage the key business metrics (i.e. Profitability, market development and penetration, retention, customer service, etc.) to deliver business opportunities with the support of Business Development Director.Credit and Operations Management- Lead the Credit and operations team to effectively manage the lending business optimally.- Develop and implement credit risk mechanisms that ensure that the business is effectively managed against high bad debt.- Develop and implement operationally sound processes and good business practices.- Manage the regulatory reporting requirements to always ensure compliance.Manage Business Risks- Manage key stakeholder and third-party relations.- Identify and manage the business risks and ensure compliance to regulation requirements.- Manage the application of credit risk models and metrics to manage the credit risks.- Manage the credit limits and ensure that they are aligned to the approved credit policy.People Management- Develop a fit-for-purpose structure and resources allocation to support delivery of business objectives and sustainable growth.- Build and lead an effective team that works collaboratively toward achieving the Group's goals.- Define the roles, responsibilities, manpower modelling and measurable objectives to deliver business objectives.- Develop and manage the KPA's and KPI's of the direct reports. Ensure that the people management processes, including the performance management process are adhered to, implemented, and monitored.Requirements- A post-graduate degree / MBA- A qualification in strategy, leadership, business Management, or Credit management will be an advantage.Experience And Knowledge Required For The Position- 5 to 8 years of experience in banking product management (Lending and Savings and investment), with at least 2 years in a leadership role.- Proven track record of successful product launches and market success.- Strong understanding of the financial sector and competitive landscape.- Excellent communication, interpersonal, and presentation skills.- Ability to lead and manage cross-functional teams effectively.- Strong analytical and problem-solving skills.- Experience with Agile development methodologies.- Data analysis skills and experience with business intelligence tools.- Strong understanding of customer experience (CX) best practices.- Highly proficient at project planning, budgeting, and oversight.
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