Senior Manager, Client Experience Insights

Job DescriptionResponsible for identifying, designing, and executing on client experience insights, Channel experience and Sustainability.
Determines Sustainability direction, goals and execution for Business and Commercial Banking South Africa.
Defines Sustainability initiatives, Ecosystem identification, insights and execution for key sectors across the segments and products and works closely with business stakeholders to develop client offerings that will support clients in achieving their requirements.
QualificationsQualificationBusiness Commerce DegreeExperience5 - 10 years proven ability to integrate across multiple stakeholders internally and externally, based on client experience insights, in order to deliver key success measures.Additional InformationBehavioural CompetenciesAdopting Practical ApproachesConveying Self-ConfidenceDeveloping ExpertiseDirecting PeopleEmbracing ChangeTechnical CompetenciesSolid understanding of existing products, offerings and sectorsUnderstanding of ecosystems thinking and environmental, social, and governance practices, the impact this can have, and a view on mechanisms on how to execute this into practical work tasks Rise and grow with a career at Standard Bank GroupJoin a committed group of 50 000+ people who stand behind one common purpose: Africa is our home, we drive her growth.
We firmly believe that our people are our greatest competitive advantage.
It's only through our people's expertise and dedication that we are able to bring our purpose and strategy to life in service of our clients and society at large.
That's why we strive to create a work environment where our people can thrive, where they are able to bring their whole selves to their work and are empowered to pursue their dreams and aspirations.
Join us as we Transform our Business