A high-end skincare and lifestyle brand that caters to consumers' needs for non-toxic and luxury-based products is looking for a Key Account Manager to drive growth and profitability in key product categories through strategic planning, customer relationship management, and effective execution. The successful candidate will be a results-oriented individual with a passion for building strong partnerships and achieving business objectives.
Location: Stellenbosch, Western Cape
DUTIES & RESPONSIBILITIES: Strategic Planning and Analysis: Collaborate with the National Commercial Manager to develop annual trading terms, ensuring accuracy in record-keeping and trade spend management Conduct comprehensive P&L analysis, GTN analysis, and forecasting to identify growth opportunities and strategic priorities Drive range reviews bi-annually to optimise product assortment and distribution Customer Relationship Management: Cultivate strong relationships with key customers, including buyers, planners, and finance representatives Conduct quarterly meetings to review category and customer sales performance and identify growth opportunities Develop customer-specific plans aligned with retailer strategies to drive volume and value growth Sales Execution and Performance Monitoring: Implement sales plans in alignment with customer strategies, focusing on availability, price competitiveness, and promotional activities Utilise sales performance indicators and market insights to drive actionable solutions for improved performance Input into rolling sales forecasts and identify potential shortfalls against targets Pricing and Trade Marketing: Collaborate with marketing to implement pricing strategies and manage market dynamics and competitor pricing Ensure timely implementation of price changes and accurate pricing in customer ERP systems Cross-functional Collaboration: Foster collaboration with internal teams including marketing, trade marketing, finance, and supply chain to ensure alignment on promotional plans and customer initiatives Coordinate with various departments to meet omnichannel requirements, including POS materials, marketing collateral, and new store openings Customer Service and Operations: Maintain effective communication with customers regarding orders, deliveries, and complaints resolution Coordinate with finance and legal departments on billing, invoicing, and trade spend tracking Provide detailed operational briefs to regional sales managers for flawless execution of promotional activities and ranging updates REQUIREMENTS: Proven experience in key account management or commercial roles preferably within the beauty industry Strong analytical skills with proficiency in P&L analysis and forecasting Excellent communication and negotiation abilities Ability to foster cross-functional collaboration and drive results in a dynamic environment BENEFITS:
The opportunity to play a key role in the growth and management of one of South Africa's most exciting small enterprises Opportunity to add value on the processes and systems put in place Opportunity to grow in the company and gain cross-functional experience Working with a small SME that allows for creative thinking and innovative leadership Job Type: Full-time
Pay: Up to R25000,00 per month
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