Responsibilities
- Create detailed requirement documentation, user stories, use cases and process flows diagrams.
- Facilitate workshops and meetings to gather feedback, resolve conflicts, and make informed decisions.
- Foster a collaborative and high performing team environment, promoting transparency, trust, and open communication.
- Review business requirements specification and high technical design specifications.
- Create and oversee business and functional requirements specifications (FRS) in support of business processes
- Communicates closely with developers to clarify functional requirements and address any questions or issues.
- Support the development team in achieving their goals, providing guidance on best practices and Agile principles.
- Collaborates with testing teams to define test cases based on functional requirements.
- Encourage a culture of learning, adaptability, and innovation within the team.
- Collaborate with stakeholders to elicit, document, and prioritise requirements, user stories, and acceptance criteria.
- Conduct interviews, workshops, and research to understand business processes and identify improvement opportunities.
- Analyse and prioritise requirements, ensuring they are clear, concise, and aligned with business goals.
Qualification & Experience???
- Bachelors Degree in Business or related field
- Minimum of 7+ years of experience in Business/Functional Analysis or a related field
- Experience following an agile methodology
- Tools Experience JIRA/Octane, Confluence, draw io, miro Canva
- Exceptional analytical and conceptual thinking skills
- Telco Experience is preferred
Preferred Skills???
- Coaching/mentoring???
- Process/continuous improvement???
- Facilitation???
- Technical proficiency
- Customer Focus
- Modelling and Design
- Problem-Solving
- Proven ability to work independently and as a team member???
- Good communication (written and oral) and interpersonal skills???
- Good organizational, multi-tasking, and time-management skills
