Senior Executive, Customer Success

Details of the offer

Job Description(This position is exclusively for our Cape Town office, and we prefer a local candidate.)ABOUT THIS JOBNielsenIQ works with clients to provide insights and thought leadership to drive their business and grow their portfolios. Our work helps our clients set growth strategies and determines what products you ultimately see on the shelf. Our team members are experts across various categories and are viewed as trusted partners by our clients.The Senior Executive within the Retail Intelligence team contributes to the adoption and application of NIQ Consumer solutions supporting Consultants to profitably grow customer loyalty and drive sales.RESPONSIBILITIESInteracts with both Retail Intelligence Teams and the NielsenIQ Sales Teams.Supports Consultants on elaboration of Analysis and on preparing presentations of insights.Ensures Retail Intelligence insights and action-oriented solutions are delivered to the Clients by being a Retail Intelligence expert with the ability to explain methodology behind key analytics to clients.Autonomously interacts with client staff both on basic and advanced Retail Intelligence client needs.Collaborates with other NielsenIQ teams to provide holistic support to clients.Demonstrates high standards of performance and promotes a strong team environment.Partners with CS Consultants, Insights associates, and Sales teams.REQUIREMENTSStatistics, Economics, or Marketing graduate. Honours / master's level preferred.Excellent analytical skills, ability to interpret sales and consumer data. Confidence and capability for data analyses and interest in dealing with data. Good at providing answers and insights aligned with client's requests, generating new and creative ideas.Client-facing and communication/presentation skills, delivering research results to stakeholders on the client's side in a clear and consistent manner.Ability to work independently and coordinate efforts with other associates within a virtual environment.Organizational skills: understanding of business priorities, ability to adapt to complex and changing organizations, ability to manage time schedules.1-3 years of experience in FMCG and client dynamics.Full proficiency in PowerPoint & Excel.Our BenefitsFlexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP)About NIQNIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.For more information, visit NIQ.comOur commitment to Diversity, Equity, and InclusionNIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
#J-18808-Ljbffr


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Job Function:

Requirements

Operations Administrator

ESSENTIAL CHARACTER TRAITS High attention to detail, accuracy and proficiency at managing work processes are a must. Clear verbal and written communication s...


Broadreach Energy - Western Cape

Published 8 days ago

Packhouse Manager Ref: 3649

Our perfect candidate will have Matric and a relevant tertiary qualification (Agriculture, Management, etc.) as well as at least 5 years of experience in the...


Ndc Personnel & Contractors Cc - Western Cape

Published 8 days ago

Plant Supervisor

As the Plant Supervisor , you will organise , control , manage and maintain the production processes as well as the personnel within Biogas plant ( CO2 and B...


Hr Xchange Ltd - Western Cape

Published 8 days ago

Technical Team Leader

Experience and Requirements: Minimum 2 5 years experience as a Team Leader or in a similar role within a call center service environment. Experience in manag...


Sa Commercial Ltd - Western Cape

Published 8 days ago

Built at: 2024-11-24T04:49:43.421Z