ESSENTIAL CHARACTER TRAITS High attention to detail, accuracy and proficiency at managing work processes are a must. Clear verbal and written communication skills. Motivation to research and investigate discrepancies, in order to ensure accurate financial models and contracts The ideal candidate will be a self-starter and have the ability to work unsupervised for periods of time. Ability to prioritise and meet deadlines Ability to take accountability, responsibility and ownership at all times RESPONSIBILITIES AND DELIVERABLES Customer Resolve client or sales queries and escalate problematic queries to the correct level Execute activities to ensure customer service deliver meets or exceeds customer expectation Relationship management with sales team and EPCs Follow ups and email responses Contracting Review credit applications for technical approval and general accuracy Drafting of Agreements for Offtakers and EPCs Onboarding of new suppliers Operational Ensure accurate uploading of information on CRM Monthly update and maintenance of approved EPC list Liaising with Insurance broker to ensure new projects insured Project management of operations and maintenance of all sites Project management of small solar PV installations Co-ordinating travel arrangements Financial Loading of purchase orders on Xero Review of invoices received for payment related to projects Dealing with financial models in excel Other tasks as required by the Head of Operations QUALIFICATIONS & EXPERIENCE Bachelors degree or equivalent qualification eg, legal secretary, credit analyst Work experience in banking, asset-based finance, investments, legal or other credit-related businesses. Experience in renewable energy orinfrastructure would also be advantageous. SKILLS Experience with Microsoft Office Excel Experience with Xero an advantage Strong numeric and analytical skills