The ECM consultant should at least have 10 years' experience in Enterprise Content Management (ECM) and/or Enterprise Information Management (EIM).
1.1 Purpose of the post: To develop and implement ECM and EIM strategies and roadmaps.
To develop and implement ECM and EIM governance frameworks (policies, procedures, and standards).
To assist with the implementation of the ECM and EIM tools and instruments such as File Plan, Taxonomies, Metadata Schema etc.
Support ECM / EIM technology implementation from analysis, design, implementation, testing, and training.
1.2 Description of tasks The key tasks for Senior ECM / EIM consultant include and are not limited to: Assisting the organization in conducting ECM / EIM assessments.
Assisting the organization in conducting ECM / EIM maturity assessments.
Assisting the organization in developing ECM strategies, frameworks, and roadmaps.
Defining and developing ECM instruments (taxonomies, file plan, metadata schema, content inventory etc).
Supporting the translation of the development ECM instruments into technology implementation.
Assisting with defining ECM / EIM requirements as part of the ECM technology implementation.
Assisting in developing ECM test scripts in line with ECM / EIM requirements document.
Assisting with the testing of ECM / EIM solutions to ensure that they meet customer requirements.
Assisting with conducting training on ECM solutions and services.
Working collaboratively with the ECM / EIM team to ensure successful delivery of ECM / EIM solutions and services.
Ensuring the successful management of organizational content, documents, records, and information from creation to disposition.
1.3 Competency requirements Knowledge Knowledge of governmental environment.
Knowledge of information management.
Specialist knowledge of ECM / EIM practices, principles, and tools.
Understanding of most prevalent ECM / EIM systems used.
Knowledge of relevant standards as well as the statutory and regulatory framework relating to ECM.
Experience with records management is an asset.
Experience in a consulting environment is an asset.
Working knowledge of OpenText solutions is an asset and an added advantage.
Skills Good communication.
Planning and time management.
Managing performance.
Managing people.
Managing projects.
Project management.
Change management.
Basic understanding of business systems analysis and processing system.
Basic understanding of how information systems are designed and process data.
Strong analysis and interpersonal skills.
Strong verbal and written communication skills.
Ability to travel to clients' sites throughout the country.
Qualification Relevant National Diploma or bachelor's degree in Information Technology, Information Management and/Records Management or related field.
Relevant training on Records Management, ECM, EIM presented by any relevant training institute locally or internationally.
Experience Extensive experience in the field of ECM and EIM.
Experience in the field of electronic records management.
Extensive experience as a manager or team leader.
Project management experience.
Change management experience.
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