Senior Devops Support Analyst

Ensure tasks are completed on time as estimated (within acceptable/agreed timeframes)Ensure tasks are logged into Task managementProvide accurate time logging and estimationsReduce Manual Processes Create scripts to automateEnsure systems provide insights, analytics and insightsDesign and implement: QA, UAT and Prod Environments Ensure QA, UAT and Prod environments are up and running and available to key stakeholdersDocumentation Document and define SOPsReporting on incidents and escalationsCustomer Relations Understanding project requirements and KPIManage internal and external stakeholder expectationsCo-ordination and communication within the team and customersIncident Management and Root Cause Analysis Define and Implement preventative measuresQA Process Checking SQL code when packaging releases to ensure that the correct SQL statementRotational peer review QACore Skills/CompetenciesMandatory Technical Skills / Abilities required to do the Job Experience with Windows and Linux operation systemsExperience working with SQLExperience with Application Containerization (e.g. Docker)Process Automation/Continuous integration (Azure)Experience with setting up and maintaining retail hardware (printers, cash drawers, )Experience with source control tools and technologiesExperience with building and managing secure environmentsExperience with networking infrastructureKnowledge of scripting languages (Perl, Bash, Python, SQL, PowerShell, Batch, VBScript)Matric or equivalentAn IT qualification would beDevOps certification would beA minimum of 5 years' experience in a DevOps environmentA minimum of 3 years' hands-on experience working with SQLExperience within a retail environment isExposure to managing and deploying large-scale, distributed enterpriseRecruitment ProcessCompetency based interview to assess above requirementsIf you are interested in applying, please email your updated CV to ****** . Please add the name of the vacancy to the subject line of your email.

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