Senior Claims Liaison

This role reports to the Executive Claims Assessor.
The role will transfer specialist claims knowledge, in-depth process knowledge and client centric principles to the claims team by conducting, quality assurance and post audit entrenchment.
Conduct training session for the claims team and other internal and external stakeholders and provide technical input to improve claims assessing.  The incumbent will deal with technical and complex claims queries and/or complaints providing an excellent service offering.
A close relationship with Research & Development to support interdepartmental and wider organizational goals.