SUMMARY OF POSITION
A Senior Administrator is a supervisory position that requires a combination of administrative function and learning supervisory and managerial skills. The employee is responsible for supervising administrative staff and daily operations to ensure smooth and efficient functioning of the branch.
ROLES AND RESPONSIBILITIES
Key Administrative duties
Supervising administrative staff: Supervise administrative and support staff. Provide guidance, direction, and support to team members, set goals and objectives, and evaluate their performance with feedback sessions to your Administrative Manager/Branch Manager.
Budgeting and financial management: Supervising and monitoring budgets for the administrative department. Ensure that expenses are within budget and review the branch's income statement, making budgetary suggestions to your Administrative Manager/Branch Manager. Record and monitor all future costs relating to current jobs and advise Administrative Manager/Branch Manager on all accruals or postponement of job costs.
Communication and coordination: Coordinate with other departments within the branch and communicate with external partners, vendors, suppliers, and clients. Attend meetings, respond to emails, and coordinate with other departments.
Workflow optimization: Ensure that all documentation has been captured and saved from the previous day's work. Work with service providers and follow up on progress to provide feedback to operational managers where needed. Implement new practices or processes to improve efficiency in alliance with your Administrative Manager/Branch Manager.
Project management: Oversee and supervise projects within the administrative department. Suggest new process flows and assist your Administrative Manager/Branch Manager in implementing new procedures being rolled out. Keep track of expenses and ensure that the project operates within its allocated budget.
Continuous improvement: Identify areas for improvement within the administrative department and develop strategies to address them with your Administrative Manager/Branch Manager.
Assist the Administrative Manager/Branch Manager: Provide support by helping with tasks such as budgeting, staffing, inventory management, and other day-to-day administrative tasks. Provide training and development opportunities to improve the administrative department's skills and knowledge.
Assist with the implementation of Human Capital initiatives such as HEART values, onboarding, culture enriching initiatives, learning and development initiatives, special projects, etc.
Any other reasonable duties and responsibilities in line with your capabilities and at the request of your Superior
Working Conditions
The Senior Administrator will work primarily in an office environment.
The position may require occasional evening or weekend work.
JOB REQUIREMENTS
Minimum of Grade 12 or equivalent
A degree or diploma in business administration or a related field is an advantage.
Proven work experience as an administrator or in a similar role for 3 years.
Demonstration of leadership, management, and communication skills.
Excellent organizational and problem-solving skills.
Proficiency in relevant software.
Ability to work independently and collaboratively.
Strong attention to detail and ability to multitask.
Knowledge of budgeting and financial management is an advantage.
BEHAVIOURAL REQUIREMENTS
Certain behavioural requirements are important for success in the role. Here are some of the key behavioural traits that an administrative manager should possess:
Time management: Ability to prioritize workload and manage time efficiently.
Adaptability: Ability to adapt to change and work in a fast-paced environment.
Problem-solving: Ability to identify problems and implement effective strategies to address issues.
Attention to detail: Ensure accuracy in all aspects of work.
Interpersonal skills: Ability to build and maintain positive relationships with colleagues, clients, and stakeholders.
Strategic thinking: Ability to think strategically and develop long-term plans to assist the Administrative Manager/Branch Manager in achieving branch goals.
Leadership: Demonstrate strong leadership skills to supervise and motivate teams.
Communication: Excellent communication skills to convey ideas and instructions clearly.
Job Type: Full-time
Application Question(s):
What is your salary expectation for this role?
Experience:
Senior Administrator: 3 years (Required)
Supervisory: 2 years (Required)
Application Deadline: 2024/10/23Expected Start Date: 2024/11/04
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