Position DescriptionWe are looking for a technical project engineer to join a dynamic IT Managed Services team.This is the perfect role for a self-motivated individual with a naturally enquiring mind with industry-relevant experience and the ability to work in a process-driven environment.The successful candidate will be responsible for Server, Cloud and network project implementations. KPI's are driven by dashboards for visibility to implement projects on-time, on-spec and on-budget.Ongoing internal and certification training will be performed to stay relevant in the industry.As the candidate becomes integrated into the business and more proficient, he/she has the opportunity to get involved in other areas of the business.Role RequirementsMatric certificateMinimum 5-years industry- and role-relevant experienceMust be willing to learn new skills & technologiesMust be willing to complete predetermined certifications at regular intervalsEssential Knowledge and/or Experience:Technical IT project implementation experienceProject methodology knowledge and experienceMCSEPublic Cloud experienceIntermediate understanding of networkingBasic understanding of the following technologies & principles:Private & Public CloudRoutingFirewallingInternet connectivityMicrosoft 365Understanding of Public Cloud platforms and HyperscalersAdvantageous Certifications, Knowledge, and Experience:Tertiary qualification in Information Technologies and/or computer sciencesAdvanced Microsoft Office Suite skillsITIL FoundationN-Central RMMConnectWise PSAMimecastKey ResponsibilitiesDelivery of projects, on-time, on-spec and on-budgetMeet predetermined project objectivesAssist in managing the end-to-end project implementationCollaborate with the Project ManagersMaintain accurate and timeous time recordsTimeous processing of project updatesKey AttributesStrong verbal, telephonic and electronic communication skillsMust be a natural problem-solverAnalytical troubleshooting skillsTime management skillsPunctual and reliableAbility to work in a team & independently to provide customer serviceAbility to prioritize, escalate and request assistance when needed in a timely mannerMust be open to learning new technologies and service delivery methodologies
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