Position Description We are looking for a technical project engineer to join a dynamic IT Managed Services team.
This is the perfect role for a self-motivated individual with a naturally enquiring mind with industry-relevant experience and the ability to work in a process-driven environment.
The successful candidate will be responsible for Server, Cloud and network project implementations.
KPI's are driven by dashboards for visibility to implement projects on-time, on-spec and on-budget.
Ongoing internal and certification training will be performed to stay relevant in the industry.
As the candidate becomes integrated into the business and more proficient, he/she has the opportunity to get involved in other areas of the business Role Requirements Matric certificate Minimum 5-years industry- and role-relevant experience Must be willing to learn new skills & technologies Must be willing to complete predetermined certifications at regular intervals Essential Knowledge and/or Experience: Technical IT project implementation experience Project methodology knowledge and experience MCSE Public Cloud experience Intermediate understanding of networking Basic understanding of the following technologies & principles: Private & Public Cloud Routing Firewalling Internet connectivity Microsoft 365 Understanding of Public Cloud platforms and Hyperscalers Routing Firewalling Internet connectivity Microsoft 365 Understanding of Public Cloud platforms and Hyperscalers Advantageous Certifications, Knowledge, and Experience: Tertiary qualification in Information Technologies and/or computer sciences Advanced Microsoft Office Suite skills ITIL Foundation N-Central RMM ConnectWise PSA Mimecast Key Responsibilities Delivery of projects, on-time, on-spec and on-budget Meet predetermined project objectives Assist in managing the end-to-end project implementation Collaborate with the Project Managers Maintain accurate and timeous time records Timeous processing of project updates Key Attributes Strong verbal, telephonic and electronic communication skills Must be a natural problem-solver Analytical troubleshooting skills Time management skills Punctual and reliable Ability to work in a team & independently to provide customer service Ability to prioritize, escalate and request assistance when needed in a timely manner Must be open to learning new technologies and service delivery methodologies
