Security Officer (Driving License Required) - Permanent, Blackwall (E14)
Hours: 56 per week, 4 on 2 off, days and nights (7am - 7pm or 7pm - 7am)
Duties & Responsibilities
Provide a bespoke service to the residents with job tasks and individual requests dealt with in an efficient and timely manner.
Ensure that the highest levels of customer care and service are maintained at all times being helpful, polite and pleasant at all times.
Assist with security of residents and the building at all times, ensuring that the safety of all residents and visitors is maintained.
Aid the smooth running of the various different operations around the site.
Appraise and book in all new vehicles to be entered on the valet system, keeping an up to date record of each.
Locating vehicles and delivering to allocated point when requested by the resident.
Vehicles with a bone-fide reason for parking within the car park are promptly and politely valet parked using the utmost care and attention at all times.
Ensure all vehicles parked are assessed for previous damage.
Ensure that visitors, VIP's and contractors are dealt with according to space availability.
Carry out daily/nightly audits of the car park and report to the Security Valet Manager on any discrepancies.
Carry out regular checks of the car stackers to ensure all are in working order and kept in a clean condition with all oil stains removed immediately.
Keep accurate records of all movement of vehicles and update all residents' details
Liaise with day/night security staff regarding any potential/real security issues.
Maintain a safe environment for all people in the estate at all times including a constant presence.
Meeting and Greeting all residents, guests and clients around the estate.
Communicate with control regularly and ensure there is a quick response to any incident.
To include building rounds & PES patrols of the site, in the daily tasks.
Correct reporting of any incidents and archiving of all onsite records, including police liaison.
Liaise with valet to inform of any vehicles that may need parking in the car park.
Monitor CCTV cameras pro-actively and security related incidents.
Aid security of the estate by regular patrols of all internal and external areas and reporting of any suspect personnel or actions.
Skills, Experience & Qualifications
Proven experience in front of house/customer service or relevant role is an advantage.
Previous security experience.
Must hold a valid SIA licence
Must hold a current valid, UK clean driving licence.
If you have these key skills and feel that you could add value to Ballymore please contact us with a current copy of your CV for consideration.
Ballymore as an equal opportunities' employer.
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