Product / Feature Team Information (if applicable)SAP Enabling Services (FICORA)ESSENTIAL SKILLS REQUIREMENTS:· Minimum 3 years experience years experience SAP Authorisation experience.· SAP S/4 Hana and Fiori: Fiori Launchpad and Administration· At least 1 full project implementation.· Applications operations support for Authorisations. · Role Design· Role Build (Role changes/new roles (single and Composite)· Fiori Launchpad administration (maintenance Tiles/TMs/Catalogues/groups)· 2nd Line Support· Transport creation (with CHARM Solution Manager/Focus Build)· ITSM change ticket creation· Any additional responsibilities assigned in the Agile Working Model (AWM) Charter ADVANTAGEOUS SKILLS REQUIREMENTS:· JIRA/Confluence knowledge advantageous (Agile)· SAP Role creation with tiles/catalogues and auth. Requirements· Good understanding of Fiori role concept· Knowledge of Fiori Spaces & pages concepts· Strong SAP Trace analysis - Strong Basis authorization Object knowledge· Strong Excel skills (formulas) WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?· SAP Authorization in the following modules: FI,CO, SD. MM would be advantageous.· Strong experience in Applications Operations· MS Excel (Strong Formula knowledge)· Good understanding of system landscape to design adequate and governance compliant to secure role design and user provisioning.· Proven experience roles design, and support within SAP environment.· Good problem-solving capabilities are necessary to investigate and propose alternate solutions for compliance conflicts. WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES?· Applications operations support for Authorisations.· Providing 1st level support to users; adhering to Confluence processes.· Providing 2nd level support to processes where documented.· Recording, routing, and monitoring all reported incidents using ITSM/JIRA to the incident management process.· Liaising with other fix groups and SAP functionals or central support organisations within.· Taking ownership of incidents reported by users, through to resolution.· Adhering to documented escalation processes.· Liaise with development/team leads on users access requirements, new transactions, role creation etc.· Enforce SAP security and SAP development guidelines.· Provision of technical security and authorisations support and guidance to both the business and the SAP support teams.· Delivering security and authorisations support for new project releases.· User interface authorizations based on business or technical requirements. · In the course of normal duties, identify and report discrepancies in documented processes.· Carrying out regression testing for authorization solutions. · Manage general queries in a timely and professional manner.· Recording ALL incidents using the standard toolset.· Monitoring logs for user queries.WHAT DO WE OFFER YOU?· Cutting edge global IT system landscape and processes· Flexible working of 1960 hours in a 12-month period· High Work-Life balance· Remote / On-site work location flexibility· Affordable Group vehicle promotions (buying or leasing options available, terms and conditions apply)· Highly motivating, energetic, and fast-paced working environment· Modern, state-of-the-art offices· Dynamic Global Team collaboration· Application of the Agile Working Model Methodology