Salesforce Functional Analyst

Details of the offer

Line of Service: AdvisoryIndustry/Sector: Not ApplicableSpecialism: SalesforceManagement Level: ManagerJob Description & Summary:A career within Salesforce Consulting services will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client's challenges and developing custom solutions powered by Salesforce to transform their sales, service, and marketing capabilities.Responsibilities:Develop new skills outside of comfort zone.Act to resolve issues which prevent the team from working effectively.Coach others, recognize their strengths, and encourage them to take ownership of their personal development.Analyze complex ideas or proposals and build a range of meaningful recommendations.Use data and insights to inform conclusions and support decision-making.Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.Simplify complex messages, highlighting and summarizing key points.Uphold the firm's code of ethics and business conduct.Qualifications:Certifications required:Salesforce Certified AdministratorSalesforce Certified Platform App BuilderSalesforce Certified Sales Cloud (desirable)Salesforce Certified Service Cloud (desirable)Salesforce Certified Community Cloud (desirable)Certified Agile Practitioner (optional)Salesforce Accredited Financial Services Cloud (optional)Salesforce Certified Business Analyst (optional)Experience required:Experience in full cycle software developmentExperience with Salesforce configurationsBackground in CRM process design and implementationIndustry specialist knowledge in Financial Services (Banking, Insurance, or Wealth Management)Experience with integrated packages e.g. AdobeSign, DocuSign, CTI, Marketing ToolsDesirable skill sets include:Strong presentation and communication skillsStrong aptitude; logical and analytical abilityEducation:Degrees/Field of Study required: Not specifiedTravel Requirements: Up to 20%Available for Work Visa Sponsorship? NoGovernment Clearance Required? YesJob Posting End Date: October 31, 2024
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