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Sales Support Training Consultant (Pg10/11): Academy (Bellville)

Sales Support Training Consultant (Pg10/11): Academy (Bellville)
Company:

Sanlam Limited



Job Function:

Sales

Details of the offer

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SanlamConnect is dedicated to supporting, growing and empowering clients with affordable, easy and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meet the financial needs of our clients. Our vision: We aspire to be the best at building enduring relationships by connecting clients with Sanlam through intermediaries and directly. We create sustainable value by attracting new clients, supporting ongoing client engagement and providing adaptive solutions designed to answer life's financial questions. ULTIMATELY WE GROW AND PROTECT WEALTH. 
What will you do?This is a specialist role, responsible for research, design, development and delivery of training and workshops for Sales and Support staff of SanlamConnect. Supplementary to this role are duties such as supporting the business with queries resolution and information updates. 
The position will ideally be based at the Sanlam Head Office in Bellville, but we will only consider the regional office in Gauteng (Meersig) as an alternative option to Bellville. What will make you successful in this role?Research, design and development of programmes that drive:practice management and development of intermediaries;relational training which augments relationships between support staff and intermediary, and intermediary and client; andtraining of the relevant intermediary support roles in the business. Practical understanding and interpretation of intermediaries Fit & Proper requirements to support development of programsUndertake training needs analyses with key stakeholdersStructure and write training material according to adult learning principles and in competency-based formatsDesign of blended learning interventions using LMS and other available toolsFacilitate various inhouse training workshops in a professional and effective mannerDevelop, administer and score workshop assessmentsCoaching and mentoring of internal clientsAttend various meetings and undertake project support as and when requiredUndertake regular regional visitsSpecific role requirements Must be willing to travelMust have a valid Code 08 driver's licenseMust have own reliable transportQualification and ExperienceDegree in Commerce/Finance/Law Financial services working experience, ideally within a sales and or support environment Experience in coaching (a relevant qualification will be advantageous)Experience with authoring e-learning tools Experience in Instructional design and/or technical writing Experience in research and developmentExperience in database management & analysisA Post Graduate Diploma in Financial Planning will be advantageousRegistered INSETA Assessor and Moderator Experience working in a related role in an intermediary support environment Knowledge and SkillsTechnical writingSkilled in managing key stakeholder relationshipsMultimedia, curriculum and course developmentCreative problem solving abilityAbility to work independently or as part of a teamSkilled in influencing and coachingIn depth knowledge on laws governing the life assurance industryExcellent understanding of the financial advice processSkilled in developing training solutionsExperience in practice management and client financial needs analysis toolsCore CompetenciesResults DrivenDecision MakingFlexibility and AdaptabilityCustomer FocusPersonal AttributesExcellent communication skills (verbal and written)Detailed mindedRelationship building and networkingStructured and good planning skills/co-ordination skillsTechnical professional skillsInfluencing abilityCoaching mindsetContinuous learningBuild a successful career with usWe're all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Turnaround timeThe shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 
Closing date: 23 January 2024
The recruiter reserves the right to withdraw the advertisement prior to the closing date or to allow further applications to be submitted after the closing date indicated. 
The Sanlam Group is committed to transformation and embracing diversity and our employment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities. 
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Sales Support Training Consultant (Pg10/11): Academy (Bellville)
Company:

Sanlam Limited



Job Function:

Sales

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