Sales Representative (External) - B4A Centurion (Based in Mpumalanga) (Mpumalanga)
2024/06/14
Reference Number
7011050201
Description
• Achieve sales targets as defined by Sales Manager
• Ensure thorough knowledge of all products
• Develop and maintain excellent customer relationships
• Gather thorough knowledge of the competitor's environment
• Ensure products are optimally displayed in stores and in-store branding is optimized
• Develop a good understanding of customer needs
• Grow existing product range within customers
• Identify opportunities within existing customers
• Follow up on any customer requests
• Monitor the market for sales opportunities
• Consult price trading with Line Manager
• Monitor sales and profit for each account.
• Provide training to store staff
• Provide open lines of communication
• Provide feedback and resolve outstanding orders
• Resolve customer complaints effectively
• Develop a good understanding of customer needs
• Provide support to customers to increase sales
• Assist the customer with - Returns - Account queries - General queries
• Maintain accurate records of pricing structures
• Ensure customer pricing is correct
• Communicate pricing to Internal Sales to limit credits
• Provide feedback to the Sales Manager on competitor activity or any other information requested
• Escalate customer dissatisfaction on pricing, delivery complaints, quality, and timeframes
• Create a product budget per customer
Requirements
• Relevant tertiary qualification
• 1-3 years working experience
• MS Office, K8, Sales system Knowledge (what must I know):
• Plumbing brands such as Macneil
• Proven sales history Skills and Abilities (what must I be able to do / display)
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