Job FamilySales and ServiceManage ManagersFAIS AffectedFAIS Affected - YesJob PurposeTo provide leadership and manage sales, operations and mitigate risk to achieve growth in market share and profitability through flawless execution on set strategy and to promote Nedbank brand.Job ResponsibilitiesLead and manage financial management function.Drive achievement of revenue targets by ensuring competitive agility and sustainability.Drive achievement of market share targets.Manage design of processes, systems and controls.Manage portfolio functional efficiency, productivity and sustainability by ensuring integration of function.Enable cluster alignment to Nedbank Group strategic objectives by developing and leading the three-year strategic planning process and framework.Enable optimal BU performance by developing and sharing BU performance analytics and providing insights.Deliver service to clients by ensuring that client expectations are understood and met. Build and maintain relationships with clients through regular engagement and knowledge sharing.Provide value for shareholders by being prudent in credit granting throughout the economic cycle.Build relationships with internal stakeholders by identifying their information needs on credit performance.Build and maintain relationships with external stakeholders through informal and formal knowledge sharing and feedback based on the metrics.Manage performance of reports and hold them accountable for managing the performance of their reports.Drive to execute own and direct reports planned development by acquiring knowledge.Maintain a capable high performing team by identifying a talent pool through conducting career conversations and utilizing the talent grid principles and developing talent retention programmes.Ensure continuous improvement goals are achieved by creating an environment whereby self, managers and team are encouraged to challenge the status quo by initiating constructive debates about work practices and areas for improvement.Contribute to a culture conducive to the achievement of transformation goals and support business strategies that improve the corporate image.Ensure transformational targets are met through consideration of targets during the staff recruitment, retention and training process.Participate and ensure managers encourage staff to participate in corporate social responsibility initiatives.Identify areas of resource inefficiencies and promote optimisation through promoting multi-skilling and addressing capacity gaps.Essential Qualifications - NQF LevelMatric / Grade 12 / National Senior Certificate.Advanced Diplomas/National 1st Degrees.Preferred QualificationA Degree in Business, Finance, or Marketing (e.g., B.Com, Certified Associate of the Institute of Bankers).Minimum Experience LevelMust have 5 years leading people in a related financial services industry.Must have knowledge of effective sales strategies and techniques.Completion of the Key Individual (KI) qualification is required.Technical / Professional KnowledgeRelevant regulatory knowledge.Relevant software and systems knowledge.Governance, Risk and Controls.Principles of project management.Business administration and management.Management information and reporting principles, tools and mechanisms.Communication Strategies.Client service management.Talent management.Driving for results.Decision Making.Coaching.Planning and Organizing.Earning Trust.Building partnerships.
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