Description Our esteemed client, a prominent figure in the IT and Cyber Security sector, seeks to hire a seasoned Sales Manager situated in Bryanston, Johannesburg.
Embark on an exceptional career journey with us. Requirements: Previous work history in similar environment of at least five years.Proven ability to lead a sales team to achieve targets.Experience in setting sales targets and goals.Business Administration qualification advantageous.Strong people and interpersonal engagement.Excellent leadership abilities and people management skills.Probing and analytical approach.Strong client-allied approach.Excellent oral, written and presentation communication.Own vehicle essential. Responsibilities and expectations but not limited to: Adopt a stakeholder-inclusive approach, by building strong working relationships with internal and external clients.Effective and sustained management of all complaints to resolution with a view of retaining and repairing client relationship.Regular meetings with clients.Represent company effectively with comprehensive knowledge of product offering.All service and incident related telephone calls and tickets responded to within prescribed SLA.Escalation point for complaints from stakeholders, to track attendance to, and resolution of, problems and incidents.Provide guidance, training, and mentorship to the sales team. Assist with the recruitment within the sales team.Generation of sales amongst client accounts, including upselling and cross-selling.Present sales, revenue and expense reports and realistic forecast to management.Communicate client needs to technical teams and other areas of the business.Forecast and track client account metrics.Manage projects within client relationships, working to achieve client goals whilst meeting company goals.Identify opportunities to grow business with existing clients.Identify emerging markets and market shifts whilst remaining up to date with new products and competition status.Ensure that multiple clients are maintained consistently and concurrently whilst meeting deadlines. Please note should you not receive a response within two weeks of applying you may assume that your application was unsuccessful. I've applied, now what? Do you have any job openings? What should I wear to my Headhunters Interview? How long should I wait before I get contacted?
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