Sales Manager

Role SummaryEffectively lead and manage sales team in order to grow and develop the business of the branch within the specified area. Ensuring that all safety standards and requirements are complied with. Specifically focuses on expanding and maintaining customer base.Key ResponsibilitiesEnsures that the Sales Team generates sales revenue in excess of the budget.Supports and builds up a motivated team to become customer focused.Interacts directly at management level with loyal and key customers. Also involved in assisting with problematic customers.Spends a high proportion of time with sales staff in the field in a coaching role.Ensures high level of communication with staff through one-on-one weekly meetings with Reps, weekly sales meetings, and briefing sessions.Reviews all supply contracts annually.Maintains up to date register with contracts and sales plans with timelines and critical milestones (such as contract expiring and price reviews) for the area/region.Responds to changes in cost prices and applies to indices to motivate price adjustments.Engages regularly with Buyers and Supply Managers to negotiate price adjustments.Maintains up to date market information that includes overall size and segmentation of each product category. This includes a filing system of competitor profiles.Conducts annual customer satisfaction surveys, analyzes results, and recommends corrective actions to RM.Controls calling activities and expenses of Sales Reps.Provides on-the-job training to staff.Required to achieve 95% on-time delivery performance.Ensures compliance with Safety, Health, and Environment standards.Handles reporting and communication.Performs any ad hoc duties when requested.LegislationUnderstanding and compliance with OSH Act - Section 16.Compliance with Competition Law.Labour Law.Laws governing property leases.Corporate Law.Contract Law (Supply and Sales).
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