We are excited to be named one of the World's Best Workplaces by Fortune Magazine!Essential duties and responsibilities:Servicing existing and new customer base within the theatre and clinical environment.Providing theatre and wider HCP staff with in-depth training on Stryker products.Working closely with other team members within the defined region, and the regional Sales Manager, to ensure customer service levels are best in class.Auditing theatre Stryker stock (implants, disposables, and instruments), managing consignment inventory, and ensuring good asset management practices.Understanding the clinical application of the broader Stryker business to offer customers the best possible solution at all times.Conducting trials and evaluations of products in both theatre and the clinical environment as and when required.Implementation of training, provision of instruments, and implementation of new Stryker business.Plan, execute, and monitor all measures necessary to help achieve industry-leading support. Service and provide customer care for physicians, surgical theatre staff, and hospital administration and sterilisation departments. This will include working within a theatre and clinical environment.Demonstrates excellent product knowledge and professionalism with workshops.Provides theatre and other HCP staff training on Stryker products, which could include organizing and conducting training workshops and events for a broad customer group.Reports to the Regional Sales Manager to ensure customer service levels are best in class.Communicates essential features and benefits of products and their clinical application.Demonstrates outstanding ethics at all times. Treat customers and other employees with respect and represent Stryker in the best possible light.Behaves with integrity and delivers on commitments within required timescales.Understands the clinical application of the broader Stryker portfolio to offer our customers an understanding of our wider product range.Makes observations of customer needs and liaises with sales colleagues to follow up on and introduce new or additional Stryker product and/or support.Maintains a basic business plan highlighting daily, weekly, and monthly objectives.Develops an understanding of the local healthcare environment and Regional strategy.Qualifications/requirements:Preferable Technikon/university qualification within the medical field or BCOM Marketing.Preferable Industry background also advantageous.Driver's License.Preferable South African Citizen.Travel is required.Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
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