PeoplePartners is seeking a skilled Sales Coordinator based in Durban, South Africa to enhance our sales operations and support our sales team. Directly reporting to the Sales Manager, this role requires a detail-oriented strategist with extensive experience in optimizing complex sales processes, implementing effective data-driven solutions, and maintaining rigorous documentation standards. If you thrive in a dynamic environment, demonstrate superb organizational skills, and are committed to driving operational excellence through innovative practices, we want to hear from you.
Must be open to work onsite at Beacon Rock 301 21 Lighthouse Road Umhlanga Durban 4320 South Africa.
Ability to work night shifts aligned with Australian daytime hours, scheduled from 7 PM to 5 AM (Monday to Thursday) and 7 PM to 11 AM (Friday)
Duties and Responsibilities
Ensure data accuracy by accurately entering client data into Zoho CRM, completing all mandatory fields and validating for accuracy.
Conduct regular data audits to identify and rectify inconsistencies or inaccuracies in Zoho CRM data.
Maintain data quality by regularly reviewing and cleaning up existing data within Zoho CRM.
Update and create reports as needed by the sales team or as requested by management.
Analyze sales data using Zoho CRM to identify patterns, trends, and areas for improvement.
Manage calendars to schedule and manage meetings efficiently, ensuring accuracy and timeliness while coordinating to avoid conflicts.
Follow up with the sales team and external clients to ensure appointment confirmations and minimise no-shows.
Assist in updating existing PowerPoint presentations and crafting new ones as needed.
Take on general office administrative tasks as needed to meet evolving business requirements.
Monitor and maintain the sales pipeline, ensuring leads and deals are actively tracked, updated, and followed up on.
Collaborate with the sales team to prevent potential opportunities from slipping through the cracks.
Manage Zoho Desk tickets to ensure excellent customer service, reassigning and following up on overdue tickets.
Collaborate with the team to streamline sales operations by identifying and addressing gaps in processes and systems and recommending effective solutions.
Qualifications
Previous 3-5 years of experience in a sales administration or a similar role
Proven experience in data entry, data management, and CRM software
Experience using Zoho CRM for managing leads, contacts, accounts, and deals is an absolute advantage
Strong analytical skills with the ability to interpret data and generate insights
Proficiency in MS Office (Word, Excel, PowerPoint) and calendar management tools
Excellent communication and interpersonal skills
Demonstrated ability to work collaboratively and proactively in a team environment
Excellent organizational and time-management skills
Problem-solving and decision-making abilities
Attention to detail and accuracy
Bachelor's degree in Marketing, Business Administration, or a related field
Job Type: Full-time
Pay: R25000,00 - R45000,00 per month
Application Question(s):
Are you open to working onsite in Umhlanga, Durban, South Africa?
Are you able to work a night shift from 7 PM to 5 AM?
Education:
Bachelors (Required)
Experience:
Sales Coordinator: 3 years (Required)
CRM software: 3 years (Required)
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