Sales Consultant

What will you do? ? Selling Insurance (car and household) telephonically ? Achievement of sales targets and objectives ? Adherence to Quality and Compliance processes to minimize business risk ? Manage your quality & compliance against benchmarks to minimize business risk, with the client in mind ? Maintain optimal operational efficiencies based on productivity measures ? Adapt and change to fit in with changing business operational requirements ? Resolve complaints and objections ? Build and maintain good client relationships ? Managing information regarding new products, rate changes, rulings, training updates etc. ? Keep abreast of developments and trends in the Industry – self learning ? Ensure commitment to the FAIS Fit & Proper qualification requirements
Qualification & experience ? Grade 12 qualification ? At least 1 years' experience within a Sales Outbound Call Centre, or at least 2 years' face to face sales experience (with targets attached to the sales) ? Financial services experience (advantageous) ? RE Exam Advantageous ? 30 FAIS Credits – Advantageous (Short-term Insurance) Knowledge and skills ? Good understanding of Financial Services Industry related legislation and regulation ? Understanding of sales processes and servicing industry ? Outbound Sales experience is required ? Fluency in English and one other South African official language ? A clear criminal and credit record ? Commitment to the FAIS Act and meeting Fit & Proper qualification requirements ? Willingness to work overtime.
Personal qualities? Selling skills ? Computer literacy ? Communication ? Planning and organizing ? Building and maintaining relationships ? Treating Customers Fairly ? Initiative ? Results Driven/Achievement orientated ? Continuous learning ? Tenacity