We have opportunities in our Jewellery Stores!
Our team is looking for a passionate Sales Associate to join us! Are you passionate about retail and service excellence? Are you confident in selling our beautiful jewellery and helping our customers find the perfect gifts for their loved ones? Don't miss the chance to create your #incredible career in a dynamic and international work environment.
The Sales Associate is responsible for providing excellent customer service and contributing to the achievement of sales targets (quantitative and qualitative, individual and team). The main purpose of the Sales Associate is to help customers select the jewels that best express their personality.
ResponsibilitiesSELLING: Masters all product features, enhancing technical and stylistic details, and attends all training to stay updated on new launches.Understands and prioritizes customer needs to offer the best possible experience in-store.Participates proactively in sales activities, utilizing all available tools and sales channels (online and offline).Contributes actively to achieving sales objectives according to both individual and store goals, which are constantly monitored.Maintains a high and consistent level of customer service standards.Constantly seeks feedback from customers, using quality surveys.Manages customer service issues professionally, including complaints, returns, and individual orders.Promptly finds relevant information for daily work performance (e.g., priority of the day, goal of the day, important updates from the company).Visual and Store OrganisationParticipates in the organization of the store, ensuring that the store, back office, and inventory are clean and tidy.Checks products delivered to the store and organizes them for display.Participates in stock control and internal inventory.Organizes shipments to customers.Participates in Visual Merchandising activities.Keeps confidential information private, particularly sensitive data concerning the company, team, and customers.Supports the company's sustainability choices by implementing measures to reduce environmental impact and minimize waste.OtherWith the support of the Store Manager, is co-responsible for their own training and constant updating.Do you have what it takes to join a beautiful brand? What are you waiting for? Apply here and start your career journey with us!
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