Sales Administrator

Closing Date: 2024/09/04Reference Number: MOT240828-16Job Title: Sales AdministratorBranch/Department: AdministrationJob Type Classification: PermanentLocation - Town / City: EdenvaleLocation - Province/Area: GautengLocation - Country: South AfricaJob DescriptionWe are looking for a Sales Administrator who will be responsible for providing a full range of sales support functions as well as assistance to the sales staff to satisfy the needs and expectations of the organization's clientele.Specific Role ResponsibilitiesProvide administrative support to sales agents and team leadersHandle queries and provide the necessary information to the manager or team leaderFollow up on queries/cases until resolvedEnsure optimal service delivery by answering all requests for assistance (e.g., emails and telephone)Perform data entryCheck policy schedulesTranscribe calls to assist managers/team leaders in the decision-making processEnsure that client data is always kept up to date where necessaryAccurately log cases on the systemPerform ad hoc dutiesQualifications And ExperienceGrade 12 / MatricMinimum 2-3 years in Administration / Customer care experience in a similar roleShort-term insurance experience advantageousExcellent telephone skills with a professional telephone manner, commercial acumen, and the capability to communicate with enthusiasm and driveExcellent communication skills (verbal and written) – Good command of the English languageComputer literateProficient in MS WordProficient in MS ExcelSkills and Personal AttributesCriminal and Credit ClearOwn transport or reliable transportAssertiveAbility to multi-task – excellent time managementAccuracy and attention to detailAbility to work under pressureSense of urgency and deadline-drivenTeam player who can work independentlyOwn and live up to company values
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