Saas Specialist (Customer Success Consultant)

Qualifications: BSc degree in business / finance / computer scienceRequirements: 3 years in a consulting space within project management, implementation management, and fraud managementCustomer success experience Access management experienceJSON, Tableau, Looker / Databricks KPA's: Identify opportunities and challenges and consult with clients to develop solutionsFirst line support for day to day operational and technical questions for standard support clientsAssess service statisticsPrepare reportsManage and track issues to ensure accurate resolutionsProvide support across fraud and identity platformsRespond to customer tickets Apply now!