Saas Specialist (Customer Success Consultant)

Qualifications: BSc degree in business / finance / computer science Requirements: 3 years in a consulting space within project management, implementation management, fraud managementCustomer success experience Access management experienceJSON, Tableau, Looker / Databricks KPAs: Identify opportunities and challenges and consult with clients to develop solutionsFirst line support for day to day operational and technical questions for standard support clientsAssess service statisticsPrepare reportsManaging and tracking issues to ensure accurate resolutionsProvide support across fraud and identity platformsRespond to customer tickets Apply now!