Route Controller

Job Summary:
We are seeking a highly organized and detail-oriented Route Controller to join our logistics team. The Route Controller will be responsible for planning, coordinating, and optimizing transportation routes to ensure efficient delivery of goods and services to our customers. The successful candidate will possess excellent communication skills, strong analytical abilities, and a customer-centric approach.
Requirements:

Grade 12
+1 year related experience
Microsoft Office experience
Computer skills
Flexibility (assist in the warehouse)
Good communication skills (communicating with drivers, clients, and call center staff)
Attention to detail
Basic analytic skills
Problem-solving (assessing and sending out freight accordingly)
Able to work under pressure
Willingness to learn and undertake any tasks assigned by the manager
Tracking capabilities

Responsibilities:

Work alongside drivers ensuring deliveries are up to standard
Exception management and escalation
Communication with drivers and different departments
Monitoring of owner-driver parcels
Trending and analysis

Note: If you do not receive any feedback from us in 2 weeks, please consider your application as unsuccessful.
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