Freight Forwarding or any relevant course qualification is an advantage.Minimum of 3-5 years experience as a road controller in a freight forwarding environment with import & export experience.Responsibilities:Successfully co-ordinate all shipments for the client from issue of Purchase Order as per INCO terms.Ensure client deadlines and procedures are adhered to.Assist to maintain good service levels and good revenue margins as per the contract rates and any write offs / errors are kept to a minimum.Provide a positive learning environment in order to strengthen the team you are working with.Ensure all work is carried out in accordance with the departmental and company procedure manual.Ensure all shipments are dispatched within the proposed time frame.Keep client fully informed of the progress of the shipment.Ensure all Customs regulations are met including the prompt return of documents.Ensure that all transactions are carried out in accordance with the Standard Operating Procedure for the contract.Ensure all information entered into the system is correct.Liaise with suppliers and expeditors to ensure timeous uplift of orders.Ensure PODs are returned by both the haulier and / or office of destination (hauliers are not to be paid unless PODs are received).Ensure clients are invoiced in line with what has been agreed and the costing is accurate.Ensure that clients are invoiced according to the credit terms set out for their respective Account/Ensure that clients are serviced in such a manner that more business in other areas (modes of transport) and other routes are considered by clients.Ensure that the companyportrays a professional and friendly image to all clients.Handle multi modal/exports/import shipments according to client requirements.Ensure all destination county requirements are met.Any other delegated tasks deemed as reasonable as assigned by the reporting manager.
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