Retail Trainer

Absolute Pets is looking for a Retail Trainer to join the HR Team who's primary focus will be on developing, implementing and providing trainings to the Absolute Pets retail teams.

Key Responsibilities Develop and deliver engaging training programmes:Design and implement training modules on products, policies, and customer service procedures.Ensure optimal functionality of Articulate and Training AcademyEnsure all training material is up to date and relevant on the Training AcademyCreate and maintain the training calendar for the year.Coordinate the training materiel required with the relevant suppliers.Mark and provide feedback on the assessments and essays.Conduct in person orientation and general trainings throughout the year.Arrange the venue and food logistics.Coordinate with operational teams around staff logistics.Track training spend per training.Conduct store visits to observe employees on the sales floor and offer constructive feedback to improve their performance in line with Absolute Pets standards.Oversee Market DaysArrange the venue logistics.Communicate with suppliers.Oversee the Market Day BudgetCoordinate with operational teams around staff logisticsEnsure the smooth running of events on the dayEvaluate the effectiveness of training initiatives.Develop and utilize assessment tools to measure the effectiveness of training programmesCollect feedback from employees, managers and customers to identify areas for improvementContinuously update and adapt training materials based on changing needs and feedbackAssist with SETA submission by ensuring all training administration is up to date.Assist with any other ad hoc projects within the HR team.Requirements Minimum 2-3 years of experience in a retail environment.Exposure to training role is advantageousStrong ability to develop, deliver and evaluate effective training programmesExcellent communication, presentation and interpersonal skillsPassion for Pet Care and RetailWill need to be able to travel locally throughout the month.#J-18808-Ljbffr