Retail Sales & Customer Services

We are seeking a motivated and customer-focused individual to join our retail team as a Retail Sales & Customer Services representative. In this role, you will be responsible for providing excellent customer service to our clients, assisting with sales, and ensuring that the retail store is clean and organized.ResponsibilitiesGreet customers as they enter the store and provide assistance as neededHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionProcess transactions accurately and efficiently using a point-of-sale systemMaintain a thorough knowledge of the products and services offered by the companyProvide information to customers about product features, prices and benefitsCollaborate with team members to achieve sales targets and goalsAttend and participate in team meetings and training sessions as requiredAssist in stocking and organizing merchandise on shelves and racksMonitor inventory levels and notify management when stock is running lowMaintain a clean and organized store environmentUpsell products and services to customersRequirementsHigh school diploma or equivalentExcellent communication and interpersonal skillsAbility to work in a fast-paced environment and handle multiple tasks simultaneouslyStrong problem-solving and decision-making skillsAbility to work a flexible schedule, including evenings and weekendsExperience in customer service or retail environment is a plusProven sales experience is a plusIf you are passionate about customer service and sales, and enjoy working in a retail environment, we encourage you to apply for this exciting opportunity.
#J-18808-Ljbffr