Job Summary:
To manage the food service and bakeries in convenience stores through ensuring delivery of client objectives within parameters of responsibility.
Key Responsibilities and Deliverables
Check product listings and ranging
Ensure that dealers purchase stock from client approved suppliers
Check packaging, labelling, display of products on shelves
Check stock rotation
Check compliance on marketing and promotions
Evaluate and manage marketing and promotions
Manage and evaluate promotional and marketing compliance
Facilitate the implementation of promotion grids
Report to trade marketing on any concerns on promotional activity
Ensure understanding of objectives of various promotions
Provide feedback to relevant stakeholders
Point of Sale Compliance & Health compliance
Ensure site-specific planograms and category flows are implemented
Take photo of new displays for reporting
Ensure shelf health is implemented and maintained
All displays set according to management requirements
Ensure health and safety site compliance
Ensure site hygiene compliance
Call-cycle compliance
Ensure 100% compliance on all actual stores planned
Adhere to call-cycle process
Route optimisation
Call cycle management
Report discrepancies, re- plan, and communication to stakeholders
Liaise with customers and clients
Provide continuous feedback to manager as per client requirements.
Accurate report submission
Follow up and investigate queries and problems, taking corrective action and providing the relevant feedback
Effective teamwork and self- management
Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained including meeting all deadlines.
Ensure data integrity of all reports to client and management
Demonstrate consistent application of internal procedures
Plan and prioritise, demonstrating abilities to manage competing demands
Demonstrate abilities to anticipate and manage change
Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational needs
Impart correct knowledge and enhance corrective measures
Key Competencies
Emotional maturity
Impact & influence
Organisational awareness
Resilience & stress management
Agility
Performance & results driven
Service excellence
Analysis & problem solving
Planning & prioritisation
Quality & detail excellence
Minimum Qualifications & Requirements:
Matric
Relevant Tertiary education (Retail or Health & Safety related) - Added advantage
Valid Driver's license
Minimum Experience:
2 years Retail/FMCG experience
Instore Execution experience
Strong retail shop-keeping skills
Site evaluation/visit experience
Food, Health and Safety compliance knowledge (Added advantage)
Planograms and Merchandising experience
Knowledge, Skills & Abilities:
Good communication and interpersonal skills
Good business and retail knowledge
Customer/Client service skills
Organisational skills
The ability to stay calm under pressure and meet tight deadlines
Problem solving skills
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