Job Summary:
To manage the food service and bakeries in convenience stores through ensuring delivery of client objectives within parameters of responsibility.
Key Responsibilities and Deliverables Check product listings and ranging Ensure that dealers purchase stock from client approved suppliers Check packaging, labelling, display of products on shelves Check stock rotation Check compliance on marketing and promotions Evaluate and manage marketing and promotions Manage and evaluate promotional and marketing compliance Facilitate the implementation of promotion grids Report to trade marketing on any concerns on promotional activity Ensure understanding of objectives of various promotions Provide feedback to relevant stakeholders Point of Sale Compliance & Health compliance Ensure site-specific planograms and category flows are implemented Take photo of new displays for reporting Ensure shelf health is implemented and maintained All displays set according to management requirements Ensure health and safety site compliance Ensure site hygiene compliance Call-cycle compliance Ensure 100% compliance on all actual stores planned Adhere to call-cycle process Route optimisation Call cycle management Report discrepancies, re- plan, and communication to stakeholders Liaise with customers and clients Provide continuous feedback to manager as per client requirements. Accurate report submission Follow up and investigate queries and problems, taking corrective action and providing the relevant feedback Effective teamwork and self- management Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained including meeting all deadlines. Ensure data integrity of all reports to client and management Demonstrate consistent application of internal procedures Plan and prioritise, demonstrating abilities to manage competing demands Demonstrate abilities to anticipate and manage change Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational needs Impart correct knowledge and enhance corrective measures Key Competencies Emotional maturity Impact & influence Organisational awareness Resilience & stress management Agility Performance & results driven Service excellence Analysis & problem solving Planning & prioritisation Quality & detail excellence Minimum Qualifications & Requirements: Matric Relevant Tertiary education (Retail or Health & Safety related) - Added advantage Valid Driver's license Minimum Experience: 2 years Retail/FMCG experience Instore Execution experience Strong retail shop-keeping skills Site evaluation/visit experience Food, Health and Safety compliance knowledge (Added advantage) Planograms and Merchandising experience Knowledge, Skills & Abilities: Good communication and interpersonal skills Good business and retail knowledge Customer/Client service skills Organisational skills The ability to stay calm under pressure and meet tight deadlines Problem solving skills
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