Job description
We are Burger & Beyond. We serve up London's best burgers along with signature sides, delicious cocktails, and craft beers from our sleek, minimalist, modern restaurants.
An exciting opportunity has arisen for a Restaurant General Manager to head up our vibrant and friendly team at our Shoreditch restaurant.
As General Manager of Burger & Beyond, your role is to manage a great restaurant, creating fantastic food and unforgettable experiences for customers, whilst directing and coaching your team to deliver results.
You will maintain great standards while always supporting and training your team to ensure that our food, drinks, and service are always top-notch!
You will have the experience needed to hit the ground running, a natural at developing your teams, controlling the costs, and playing a key part in the bigger picture with the support of your Directors, Operations Manager, and team.
Your standards will always be high, whether it's the service on the floor, H&S, or the food your team serves! We empower our staff and encourage you to bring your amazing personality and what makes you, you, to work.
A successful General Manager will:
Be proudly in charge of your restaurant
Have a genuine passion for hospitality and ensuring that the teams they lead and work in share this. We believe it's massively important to lead by example
Be a commercially aware leader who cares about creating a positive environment for your guests and your team
A love for food, drink, customer service, and, above all else, people
Have previous experience of 2 years minimum as a Restaurant Manager and a background in customer service-focused hospitality
Have the drive to take on the extra responsibility that comes with working for a young and exciting business and the desire to work closely with the Founders to build something great!
Our GM will be responsible for:
The day-to-day running of the restaurant
FOH staff recruitment, training, and development
Driving restaurant performance and constantly inspiring the team to go the extra mile for our guests, keeping expectations and standards high
Maintaining the excellent standards of our incredible food, drinks, and service, ensuring customers leave and want to return
Ability to work in a fast-paced and dynamic environment, with a flexible and adaptable approach
Maintain a cohesive work environment for both FOH and BOH
Be able to effectively deal with customer feedback/complaints
Meet with founders on a monthly basis and report on individual KPI's
Have a sound working knowledge of legislation in this area
Knowledge of health and safety regulations and compliance and ensure all relevant paperwork is completed and up to date as required
We believe all the hard work that comes with running a restaurant deserves reward so we offer all Management:
Competitive salary and bonus scheme
Exciting career progression
Flexible rotas that can work around you
Paid overtime (basic & tronc for every hour)
28 days' holiday per year that include service charge
Staff parties & events
Free meals when you're at work
Pension Scheme
Refer a friend bonus
Job Type: Full-time
Pay: £38,000.00-£50,000.00 per year
Additional pay:
Bonus scheme
Loyalty bonus
Performance bonus
Quarterly bonus
Tips
Benefits:
Company pension
Cycle to work scheme
Discounted or free food
Employee discount
Referral programme
Store discount
Schedule:
10 hour shift
12 hour shift
8 hour shift
Day shift
Holidays
Overtime
Weekend availability
Work Location: In person
Reference ID: SHORTEDITCH GM
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