Facilities Manager - Blackwall, East London (E14)
Hours: 40 per week, 08.30am - 17.30pm Monday to Friday
Duties & Responsibilities
Day to day management of hard services and critical infrastructure related to the development and in accordance with the framework of systems centrally defined by the Facilities Department.
Local management and coordination of contractors, consultants and service partners on site in line with the centrally defined contract mechanisms.
Local management and auditing of infrastructure and building services including fire and security systems, water hygiene, vertical transport, utilities and critical plant via the appointed CAFM system.
Monitor health, safety & compliance activities across the estate in accordance with the BAML Health and Safety Strategy and using our Meridian compliance system.
To assist in the mobilisation, delivery and coordination of project works on site.
To provide facilities-related advice and support to the estate management team.
To maintain clear reporting to the central Facilities department and Property Director ensuring visibility of local infrastructure status and immediately escalate issues for further support as required.
Lead on the local maintenance of the building infrastructure including structure, building envelope, internal fabric and mechanical & electrical services in accordance with the framework defined by the Facilities department.
Maintain the required inspection, auditing, record keeping and document control activities associated with the above.
To function as the point of contact for locally delivered FM activities including action of recommendations arising from fire risk assessments, water hygiene risk assessments, health & safety audits and other external inspections.
Provide advice, support, monitoring and instruction for the estate management team members in their discharge of facilities-related activities including, but not limited to, fire alarm testing, fire door inspections operation of M&E systems (CCTV, BMS, access control etc), communication with customers, contractor callouts, compilation of SOPs and shift handovers.
Ensure local arrangements and critical spares are in place to deal with unplanned interruptions to essential building services.
Ensure the swift identification and rectification of day-to-day maintenance activities including re-lamping of light fittings and minor repairs.
Ensure that insurance claims are appropriately addressed, rectified and tracked in accordance with the procedures in place with the underwriters and loss adjusters.
Follow up on out-of-hours reports to ensure that actions are closed out appropriately.
Provide regular reports to the Portfolio Facilities Managerand PD related to the status the local facilities and any associated risks.
To promptly escalate matters to the central Facilities department for advice, support and instruction as required.
Skills, Experience & Qualifications
Educated or experienced to NVQ level 6 in Facilities Management, Building Services, Estate Management or a related discipline.
To hold membership of a relevant professional body including BIFM, CIBSE, RICS or IOSH.
Must hold a NEBOSH or IOSH accredited qualification in Health & Safety.
To have an engineering background with a sound understanding of M&E, Critical infrastructure, contract management and PPM's.
Detailed experience in the use of CAFM and compliance software.
Experience working in facilities or estate management for a minimum of 10 years.
Solid experience in the management of external suppliers, contactors and consultants covering a range of services. (Primarily hard services)
Experience of the management and coordination of health safety.
Familiarity with facilities documentation including O&M manuals, drawings, engineer reports, compliance certificates and PPM planners.
Experience working in a project environment and the handover of new schemes.
Communicate verbally in a clear, concise and business-like manner.
Make sure all written communication is presented in a professional manner ensuring grammar, spelling and format is appropriate for the recipient and purpose.
Ensure problems that arise are dealt with and solutions found to ensure delivery to clients.
Demonstrate ability to make decisions both independently and collectively, having first evaluated all options. Support decisions with factual information.
Ballymore operates as an equal opportunities employer.
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