Resident Manager (Game Lodge)

KEY RESPONSIBILITIESOversee and manage all aspects of lodge/resort operations, including Housekeeping, Maintenance, Front Office, Reservations, Entertainment, Fleet, and Food & Beverage.Ensure financial health by managing yearly budgets and preparing weekly and monthly reports, as well as short-, medium-, and long-term planning of all functional departments, including capital expenditure.Oversee monthly and yearly financials.Lead and execute building projects, ensuring compliance with health and safety regulations.Manage general compliance and HR functions, including training, yearly performance reviews, staff development, and wage negotiations.Provide strong leadership, fostering a team-oriented environment.Build and maintain relationships with timeshare owners, homeowners, points clubs, and exchange companies.Handle operations management, property management, and insurance compliance.Drive marketing and sales initiatives to enhance lodge visibility and occupancy.Ensure compliance with POPI, EE, and Health & Safety regulations.REQUIREMENTSRelevant qualification in health and safety, hospitality management, or a related field.Extensive experience in operations management, with a focus on property and insurance compliance.Strong network connections within the industry, particularly with points clubs and exchange companies.Excellent problem-solving skills and a proactive approach to challenges.Proven track record with contactable references.Previous experience in wage negotiations and HR management.Strong leadership skills with the ability to work collaboratively as a team player.
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