Residence Butler

The Residence Butlers main tasks include to prepare and clear all service venues, including all necessary mise-end-place for service as well as serving food and beverages to his/her allocated guests in a professional, efficient, and courteous manner.KEY FOCUS AREASGreeting guests in a professional manner upon their arrival and acquainting guests with the residence amenities.Be able to interact with Guests in a professional manner.Perform consistent service according to the residence service standards and be fully prepared for each booking.Curate the guest experience according to the guest profile.Anticipating guests needs and solving their concerns throughout their stay, meeting their demands, and exceeding their expectations.Providing directions and information about local points of interest and assist with reservations.Coordinating the maintenance of the residence and the preservation of the interiors.Assisting with the planning of events.Overseeing the smooth running of hosted events, parties, and dinners.Performing all duties and obligations with professionalism.Be aware of all dietary requirements of the guests and ensure that the residence is prepared accordingly.Perform residence preparation according to the guest request.Support optimal communication between the relevant departments and the team, attending meetings.Prepare all food and beverage requirements for the guests stay, including special requests.REQUIREMENTS QUALIFICATIONS AND SKILLSGrade 12 and a qualification in Butler duties will be an added advantage.Valid code 10 drivers license .At least 2 years experience in a similar position in the 5-star environmentSound knowledge and experience with Bar dutiesKnowledge and experience of overall hospitality operations mainly Food and Beverages.Reasonable wine knowledgeConfident team Player with positive attitude, enthusiasm, and emotional control (People skills-tolerance, patience, and#J-18808-Ljbffr