Reservationist | Bela Bela | Private Game Lodge

Reservationist | Bela Bela | Private Game Lodge We are looking for experienced RESERVATIONIST | RECEPTIONIST to join the team of a well-known, private game lodge located in Bela Bela region.

Requirements: Minimum 3 years of experience in Lodge Reservations and Reception duties within the hospitality industry Planning, executing, monitoring and reporting skills Bilingual in English and Afrikaans Computer skills – Innkeeper, Microsoft Office Solid interpersonal skills Prepared to go the extra mile Responsibilities Ensure maximum unit occupancy on available rental units Run specials to maximise revenue income Update and maintain the rentals waiting list, payments, bookings, in order to provide updated information for the weekly arrivals Respond to all rental queries in a timely manner Follow up on rentals made and cancel bookings that did not pay within the prescribed time Ensure rental units available are recorded on the reservations system Daily allocation of rental payments received from online reservation booking platforms as well as any card/EFT payments Prepare yearly rental rates Prepare and submit weekly and monthly reports Ensure rental rates are updated on all online reservation platforms Ensure company information is correctly advertised and updated on online reservation platforms Ensure weekly and monthly rental targets are met Prepare yearly timeshare weekly calendar Sort out any double bookings as and when they arise Assist Reception office in daily duties, guest service, check-in and check-outs, daily cash-up and any administration work that will be required. Benefits: Salary market related and the package will be based on experience This is a live-in position – single occupancy accommodation (meals excluded) Start date: ASAP To apply for Reservationist | Bela Bela | Private Game Lodge, please send your CV in WORD document WITH UP-TO-DATE EMPLOYMENT HISTORY AND A FULL-LENGTH PHOTO INSERTED ON THE CV. We appreciate all applications. However, only shortlisted candidates will be contacted for further assessment, within 10 working days of the application.

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