Repairs Customer Services Advisor

Repairs Customer Services Advisor needed in East London The rate is £17.54ph PAYE This is a temporary role The reference number is: RQ1393655 The successful candidate will provide an efficient and effective front line service dealing with a variety of service requests and providing information and guidance relating to repairs within Housing services. They will maintain a high-level understanding of end-to-end customer interactions and ensure appropriate levels of understanding throughout the designated service. They will understand what matters to customers and ensure appropriate levels of understanding throughout the staff delivering services, and take card payments to pay for a council service when required, following the correct security protocols. Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always, however, hear from us by phone if we are able to take your CV forward to the next stage. If you are interested in the role, please apply on our website with your CV; alternatively, you can email your CV to ****** quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references, so please be prepared. You can also follow us on Twitter/Facebook/LinkedIn or via our website.
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