Job Details
Job Profile Title
(Aligned to the Group Guidelines for the Creation of Job Titles)
Receptionist – Port Elizabeth
Discovery Job Level
Staff
Job Family
Corporate Services
About Discovery
Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
Job Purpose
Key Outputs may include but are not limited to:
(Please note that only the first 8 Key Outputs will be entered into SmartPeople)
OUTPUTS
Passion for service excellence and people
Adhere to the frontline grooming and service requirements of Discovery as stipulated in the employee SOP
Assist and direct walk-in guests to relevant areas at 1 Discovery Place
Contact hosts for guests needing to go to access controlled areas
Sign guests in who will be passing through access control
Provider support and direction for meeting room queries
Log calls for all relevant issues at reception (cleaning, maintenance IT etc.)
Ensure professional and friendly relations with peers
Share all relevant information for the frontline with peers nationally
Ensure punctuality with regards to shifts
Assist with ad hoc business requirements as and when necessary
Person Details
Work Experience
Required
2 years face-to-face client services
Preferred (would be advantageous)
3 years face-to-face client services
Education / Qualifications / Accreditations with Professional Body
Required
Matric
Preferred (would be advantageous)
Customer Service Certification
Technical Skills or Knowledge
Proficiency Level
Required
Microsoft Office (Word, Outlook, Excel, Powerpoint)
Intermediate
Preferred (would be advantageous)
Microsoft Office (Word, Outlook, Excel, Powerpoint)
Advanced
Personal Attributes or Competency Profile
The Discovery Person
Values Driven
Optimistic
Learns on the Fly
Resilient
Instils Trust
People Savvy
Drives Results
Problem Solver
EMPLOYMENT EQUITY
The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.