Relationship Manager

Responsibilities:Build and maintain client relationships through the undertaking of independent and dual visits with bankers based on client needs and related situations.Build relationships with internal/external stakeholders by contributing to structured information sharing meetings.Identify opportunities by collaborating with Relationship Banking Channel according to strategy.Manage and monitor onboarding of new clients.Monitor portfolios in line with credit limits and associated Management Information Systems to ensure that client expectations are met.Ensure client expectations are met by liaising with regional and product teams.
Monitor/manage outputs as per service level agreements to internal and external stakeholders.Collaboration with operations/audit within Debtor Management.Address operational and system challenges by managing client relationships and involving internal stakeholders to find solutions and resolve challenges.Identify training courses and career progression for self through input and feedback from management.Ensure all personal development plan activities are completed within specified timeframe.Share knowledge and industry trends with team and stakeholders during formal and informal interaction.Skills:Minimum 5 years relevant job-related banking experience preferable and high-level liaison essential.Must have Sales / Relationship management experience.
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