Registrarial & Program Assistant

Details of the offer

Date Posted: 10/03/2024Req ID: 36342Faculty/Division: Woodsworth CollegeDepartment: Woodsworth CollegeCampus: St. George (Downtown Toronto)Position Number: 00056077About us:The Faculty of Arts & Science is the heart of Canada's leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.Founded in 1974, Woodsworth College has become a thriving community of more than 5,500 students. We celebrate excellence in a collegial setting and commit to promoting accessibility and equity.Your opportunity:Under the general direction of the Director, Access Programs and Registrarial Services, the Registrarial & Program Assistant acts as the first point of contact for general enquiries, schedules appointments for prospective students, applicants, and current students to address individual needs. The incumbent is responsible for reviewing requests for completeness, tracking the submission of documents, booking advising appointments, and coordinating room booking requests. They also coordinate the triaging and processing of petition and appeal requests.Your responsibilities will include:Acting as the first point of contact for general enquiries and responding to enquiries within the defined scope of the role.Scheduling appointments for prospective students, applicants, and current students.Tracking and monitoring petitions and/or appeals requests.Verifying the accuracy and completeness of documents and maintaining course information on student information systems.Collecting and organizing course and/or room requirements for scheduling.Determining logistical details and activities for events and/or programming.Editing content for brochures, newsletters, websites and/or handbooks.Coordinating the recruitment of teaching assistants, course instructors, sessional lecturers and/or stipend instructors.Essential Qualifications:Bachelor's Degree or acceptable combination of equivalent experience.Minimum two years of recent and related experience providing administrative support to academic programs in a post-secondary environment.Experience planning and coordinating the logistics of program events.Experience managing student records on ROSI, including creating student records and processing registrations.Strong time management skills with demonstrated ability to effectively handle multiple tasks and competing priorities.Excellent verbal and written communication skills.Strong interpersonal skills and ability to work in a team environment.Demonstrated advanced skills in Microsoft Office Suite including Outlook, Word, Excel, Access, and PowerPoint.To be successful in this role you will be:CooperativeMeticulousOrganizedNote: This role is not currently eligible for a hybrid arrangement, pursuant to University policies and guidelines.Closing Date: 10/11/2024, 11:59PM ETEmployee Group: USWAppointment Type: Budget - ContinuingSchedule: Full-TimePay Scale Group & Hiring Zone: USW Pay Band 09 -- $66,715 with an annual step progression to a maximum of $85,319.Lived Experience StatementCandidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities are encouraged to apply.Diversity StatementThe University of Toronto embraces Diversity and is building a culture of belonging.Accessibility StatementThe University strives to be an equitable and inclusive community.
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