MAIN PURPOSE OF THE JOB To plan, direct, lead and manage the provincial business unit within relevant governance structures to attain approved provincial objectives, including business growth and profitability targets as well as development objectives.
Drives business value by developing and implementing new and reviewed operational strategies across the deal origination environment as well as to ensure that acceptable customer service standards are met.
Responsible to ensure an end-to-end Client Relationship Management, and Client Experience Management for the provincial office.
Build and maintain external stakeholder relations, including the local community, as well as relevant local and provincial government structures, and to increase the Bank's visibility to enhance new and existing business opportunities.
Manages the day-to-day operations, including sales and business support services and related administration activities, incorporating lending, product sales, customer service, operations, security and safety in accordance with the Bank's guidelines, policies and objectives, thereby ensuring high levels of performance as well as sound security, quality, risk control and governance at provincial level.
The suitable candidate will have diversified and multidisciplinary knowledge and experience, with strong leadership qualities to strategically and innovatively lead the province.
The suitable candidate will demonstrate excellent knowledge, skills and experience in the following key performance areas.
Key Performance Areas Facilitate Development Transformation Of The Agricultural Sector (Developmental Effectiveness) Growth, Profitability And Financial Performance ( Financial Sustainability) Client Relationship Management And Preservation Strategy (Stakeholder Management And Client Centricity) Stakeholder Relationship Management (Stakeholder Management and Client centricity) People management (Organisational effectiveness) Process Improvements (Organisational effectiveness) Governance, enterprise risk management, and compliance (Governance) Preferred Minimum Education and Experience B Degree in Commerce, Business Sciences, or other equivalent qualification in Banking and Financial Services Experience in Development Finance or Commercial Banking environment - 5 to 8 years Experience in Credit / Lending / Loan Assessment (Due Diligence & Financial Modelling) - 5 to 8 years Experience at management level as Branch Manager or Sales Manager which includes - 2 to 3 years: o Operations and service experience o Stakeholder management experience o Sales management experience Critical Competencies Microsoft Office Knowledge / Experience in SAP Accounting Principles Credit / Lending / Loan Assessment Financial Analysis / Due Diligence Customer service orientation Financial / Business Acumen Additional Requirements Extended hours as and when required Willing to travel extensively