Our client, a Non-Profit Organization for the aged, is seeking a Regional Coordinator: Administration. To provide administrative, project, and reporting support with the end goal of ensuring the highest standards of care are in line with the organisational policies, protocols, and best practices. There is an expectation to travel quarterly to all facilities.Competencies Required – non-negotiable:Above average problem-solving, organisational, and decision-making skills.Attention to detail with strong analytical abilities.Excellent written and verbal communication.Ability to work independently and as part of a team.Flexible work style and a self-starter.Key Performance Areas:Office Management and Administration: Implement efficient and fit for purpose office and work deliverable processes and systems to always drive quality care.Quality Improvement: In collaboration with the Regional Manager – Africa Quality Care and Wellness, identify areas for improvement in care delivery and work with facility staff to develop and implement corrective action plans.Project Management: Implement and manage projects within required standards and timelines.Data Analysis: Collect and analyse data related to care quality, resident outcomes, and incident reports to identify trends and opportunities for improvement.Policy Development: Assist in the processing of organizational policies and protocols related to care quality, ensuring they reflect current industry standards and regulations.Training and Education: Collaborate with the relevant training department to develop and implement training programs for care staff, ensuring they are up to date on the latest best practices and protocols.Reporting: As the Regional Coordinator, you will be responsible for the preparation of comprehensive monthly reports to the Regional Manager – Africa Region: Quality Care. These reports will serve as a crucial tool for tracking and communicating the status of care quality and compliance across all care facilities and will ensure transparency, accountability, and continuous improvement across the region. They will serve as a valuable resource for the Regional Management Team in making informed decisions and driving positive changes in care delivery.Requirements:Qualification in Business Administration/Office Management/Project Management.8 Years experience managing an office and providing all required administrative support.MS Office – intermediate.Proficiency in using relevant software and tools for data analysis and reporting.Fully bilingual.Valid Driver's Licence.Any prior clinical/medical experience such as ICD 10 coding, case management, clinical advisory positions (telecommunications), practice management, etc. would be of great advantage.Salary: Market Related, depending on experience.
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