Recruitment Manager - International Bpo

Recruitment Manager - International Bpo
Company:

Abc Worldwide


Details of the offer

Reports to: Assistant Vice PresidentSupervises: Assistant Managers & their respective TeamsThis role is primarily responsible for monitoring, assessing, and developing the channels of hiring, and hiring the right kind of people in the Organization within the specified time and cost.
To ensure:Smooth Functioning of the various channels of RecruitmentTo mentor the Executives, in respective TeamsESSENTIAL FUNCTIONSImproving process performance by recruiting the right people for the job within the specified time and costLiaising with the Process Owners to jointly agree on the number of people to be recruited, their profiles and the time frames for the sameMaintaining the quality of people hiredTo develop and monitor the performance of various channels of recruitment / hiring including the outstation recruitment offices.
Ensure a good mix of channels, increase cost-consciousness and make optimum use of advertising mediaRelationship Management with vendors (Recruitment Agencies).
Design and implement incentive schemesBuild medium to long-term capability within the function to meet future demandsEnsure continuous excitement for referral program, put feedback process in place, strengthen MIS reporting and tracking of performanceEnsure that the process transactions are processed as per Desktop proceduresEnsure that the assigned targets are met in accordance with SLA and Internal standardsEnsure that the quality of transaction is in compliance with predefined parameters as defined by Process ExcellenceEnsure adherence to established attendance schedulesEnsure adherence to Company Policies and ProceduresThe performance parameters include the following:Development and management of New and Existing vendorsCost effectiveness of hiring through that channelQuality parametersNumber of defects made against the Offers rolled outOffer to Joining RatioEnsure 100% compliance on Background Checks and AuditsSKILLSProcess Specific SkillsInterviewing skillsFeedback skillsKnowledge of the industry and the marketFunctional SkillsRelationship ManagementChannel ManagementVendor ManagementSoft skills (Minimum)Excellent Communication skills – written and oralShould be confident and willing to work in shifts and travelShould display sufficient flexibility and urgency to handle pressure in a cross-cultural environmentComputer proficiency – MS OfficeTeam handling skillsGood Networking skillsShould be able to take decisions in all kinds of situationsOrientation towards data and MISAbility to collaborate, influence and convince at all levelsSoft Skills (Desired)AssertiveSelf starterGood Listening skillsDependableMatured to carry out assessmentsEDUCATION REQUIREMENTSMinimum 10 years of education in any fieldGraduate with a diploma in related field or Post Graduate with specialization in Human Resources will be preferred


Job Function:

Requirements

Recruitment Manager - International Bpo
Company:

Abc Worldwide


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