Job Description
The Records Administrative Officer will support the implementation and integration of an Information Management Program by ensuring that records management principles are adhered to throughout the record life-cycle.
The incumbent will assist the Records Management Team in improving the information management maturity levels within the Organisation and to support reliable and effective decision-making.
Qualification and Experience
Qualifications
Matric
Relevant post-matric administrative qualification (Diploma)
Skills and Knowledge
Preferably 2 to 5 years relevant working experience within a records management environment
Knowledge of SharePoint and SAP is a necessity.
The following computer skills and knowledge of office software packages are essential: MS Word; PowerPoint; Excel; Outlook; MS Teams;
Knowledge of an EDRM systems will be an added advantage.
Organized and persistent, with drive and determination to achieve goals.
Effective, versatile and action-oriented.
Roles and Responsibilities
Support the business in the implementation of the various information and records management disciplines (i.e. information and records classification, quality management, metadata management, records retention etc.)
Compile inventories of records received and maintained (in all formats – paper, electronic, graphic etc.)
Classify, index and store all received business records according to the approved File Plan and the Records Procedure Manual.
Accurately store and maintain records in the Department's electronic records management system.
Assist with the appraisal and disposition of records.
Assist the Records Manager in the Retention and Disposal Schedules.
Assist in the implementation of the various file plans.
Scan and import physical records into the electronic records management system using correct metadata.
Perform regular inspections of physical client correspondence records to ensure correct filing and condition of the records in line with approved procedures.
Maintain an effective and up-to-date record of new client correspondence received.
Attend to all queries and respond to requests for the retrieval of records from internal clients.
Participate in any records management related initiatives or projects undertaken by the department.
Job Requirements
Essential Job Competencies
Exceptional administrative, organizing and planning skills.
Ability to work independently and within a team.
Ability to prioritize and work under pressure.
Attention to detail.
Strong interpersonal and communication skills.
Sound knowledge of MS Office i.e. Word, Excel and PowerPoint.
Ensure confidentiality given the nature of the work.
Good ethics, integrity and high level of professionalism.
Job Reference: IDC00325
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