Receptionist/Warranty Admin

Findlay is one of the largest & fastest growing automotive groups in Southwest U.S. We're seeking talented people to help grow our business and keep up with the high demand. We are seeking Full-Time Receptionist/Warranty Admin to join our team.

Benefits: Great working environment Medical Dental and Vision insurance 401K Responsibilities: Answer phones and direct consumers to the proper department and follow up in a timely manner Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution Operate switchboard telephone system Communicate with callers in a professional, friendly, and efficient manner, striving to minimize the amount of time customers spend on hold Assist the managers with various clerical duties as needed Be friendly, professional, courteous, and efficient when working with all customers and employees Familiarize yourself with department structures & internal procedures for assisting customers efficiently Submission and processing of warranty claims Qualifications: Experience with Microsoft Office suite is a plus Ability to communicate customers' interests, needs, and requests to management and sales personnel Professional personal appearance Clean driving record Applicants must be at least 21 years of age due to company's liability insurance requirements
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