Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description This role is responsible for front line reception and switchboard management, various office administrative duties including Junior PA responsibilities. The incumbent is individually accountable for achieving results through own efforts. This role is based in Johannesburg, Bryanston.
Key responsibilities include: Front Face Reception/PAResponds to incoming calls and routes calls to correct location.Places outgoing calls on request and logs international calls.Takes accurate telephonic messages and resolves basic queries.Collects and processes switchboard data and produces reports.AdministrationTravel bookings including flights, hotel/accommodation, cars/shuttles.Ordering stationery & kitchen stock as required.Takes care of administrative processes and produces monthly stats.Logs and keeps accurate records and details up to date.Team AssistanceAssists team members with various additional tasks e.g., catering assistance, room setup, etc. when required.Assists with access control, access tokens/access cards, and alarm codes for colleagues.Health & SafetyTeam leader for all First Aiders and Emergency Wardens.Investigates issues relating to health and safety and reviews the effectiveness of health and safety measures that have been put in place.Ongoing training for incident reporting, ensuring the team is on track.Personal EffectivenessAccountable for service delivery through own efforts.Makes increased contributions by broadening individual skills.Collaborates effectively with others to achieve personal results.Accepts and lives the company values.Qualifications, Skills and Experience required: Matric & tertiary qualification (administration)At least 3 years front face reception & administration experienceSwitchboard & telephone etiquetteService excellenceExcellent command of English and AfrikaansGood communication skillsClient centricStrong administrative skillsAbility to handle stressful situations in a vibey dynamic team.Time managementClosing Date: 26 October 2024
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question. Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19. All prospective employees are required to disclose their vaccination status as part of the recruitment process. Please refer to the Old Mutual's Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.
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