Receptionist

Job Purpose:To facilitate and reinforce the professional values and standards of work excellence advocated by PwC, by providing a highly efficient service to both clients/visitors and PwC employees, as well as performing all organisational tasks timeously and in a highly professional manner.Principal Accountabilities:DeliveryWelcoming of clients/visitors and immediately notifying appropriate staff member.Arrange for comfortable seating and beverages.Contact host and announce visitor arrival.Make photocopies for clients/visitors.Fax maps to clients/visitors, at their request.Direct clients to correct reception area/s.Direct staff to the Forum.Facilitate bookings via system.Maintain required admin files and ensure regular follow up on all requests for bookings and access.Petty cash management / office supplies management.BCM assistance.Coffee for directors.Assist partners with time sheets from calendars.Assist partners with collating AWD information.Assist partners with CPD recording for SAICA and IRBA.Relationships:Be able to build and sustain professional relationships both within PwC and externally.Actively collaborate with colleagues in solving challenges.Creating a good team spirit, e.g., leading by example.Qualifications:Experience in customer service environment.Computer Literacy important.Able to work on Oracle, Workday and Sales Force.Experience:2 – 3 years in similar position or experience.Key Knowledge and Skills:DeliveryMeeting and greeting all visitors that enter the building.Friendly disposition and confident.Present very professionally in verbal communication.Pay attention to detail essential.Be committed to service excellence.GeneralExcellent interpersonal skills.Good written and verbal communication skills.Always leading by example.Gaining willing co-operation, e.g., by emphasizing the importance of reaching a work objective.Act with integrity.Always be respectful of all members internal and external.Strong ethics.
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